100% of customers liked this product
Service: All very straight forward and cones arrive on time and were good value
Product: exactly what I wanted, thank you.
Service: The website was easy to use. The delivery was quick and the items are just as expected.
Product: Useful and hard wearing & quickly despatched
Service: Unfortunately on this occasion I've got to rate the overall service as poor. The order was over a week late late in arriving due to 'an administrative error' between the warehouse and the delivery company. I appreciate mistakes happen, but this was compounded by me having to phone in a and chase 3 times. On the first 2 occasions I was promised a call back with an answer as to where the goods were, but never received one.Our response: Thank you for your valued feedback. We are sorry to hear about the issues you experienced with this order. As you mention there was unfortunately a process issue with the actual despatch of the goods. We understand that a member of our customer service team was investigating this for you, and needed to liaise with both the courier, and our warehouse management team. You raised the issue with us on the Afternoon of the 6th and we understand that we didn't have the update for you until the Afternoon of the following day, when the goods were re-despatched on a special delivery - for the following Morning. May we apologise once again and thank you for taking the time to send us your feedback.
Product: Good value-more sturdy than expected
Service: Placed order by email, confirmation in less than an hour, product arrive 48hrs later. Seamless process, simple and easy. Always a first class experience dealing with Safetyshop.
Product: Top quality product.
Service: Fast delivery
Product: Good solid cones. very pleased with the cones and fast delivery,