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Service: We recently purchased some fire boxes for storing our extinguishers along with some fire extinguisher signage. we have not yet recieved the signage and the two fire box were damaged. I contacted safety shop to request they be taken back and an alternative sent. To date we are still waiting for this to happen.Our response: Thank you for your feedback. Having investigated we understand that you contacted us on the Afternoon of the 13th of January to discuss the issues raised above. Firstly may we once again apologise that the cabinets arrived damaged. Having looked into this, the cabinets come directly from the manufacturer, and the operative dealing with your enquiry spoke with them, and emailed you the following day with an update; asking when would be suitable for the collection. Unfortunately as we had not yet heard back from you, the collection was yet to be confirmed. We understand that you have again been contacted this Morning, and a collection has now been confirmed for you. In regards to the signs, we can see they were despatched the same day that the order was placed, and delivered the following day. We are advised that a proof of delivery has been provided to assist you in locating the goods at your end. Should you wish to discuss any aspect of your enquiry in any further detail, please do not hesitate to contact us.
Product: Faulty when delivered and still waiting for these to be taken back.