100% of customers liked this product
Service: fast delivery and great quality
Product: Perfect for what we required
Service: EXCELLENT SERVICE. SWIFT DELIVERY, WEEL-MAE PRODUCTS. GOOD VALUE
Product: GREAT PRODUCT, GOOD VALUE
Service: Great response
Service: Excellent gave me a reasonable price with a discount for bulk buying
Service: Terrible service. 2 months late on my order with no communication to let me know about any delay. This had a knock-on effect with my customer who required the goods quickly. The level of service and communication was unprofessional and lacking in interest to meet expectations and keep customers informed of the order process. Having phoned numerous times to chase up a lead time I was left disappointed due further delays or no response to updates. This was my first experience using safety shop for a particular product and I have been left unsatisfied with the level of customer service from them.Our response: Thank you for taking the time to send us your feedback. May we apologise once again for any inconvenience you have experienced and assure you that this is not typical of our service. This has been investigated and addressed by our management team; and it seems that there was indeed an unusual set of circumstances which resulted in a delay with the supply of this item from the manufacturer. This in turn had an impact on the information our contact team were seeing on our system. The issue has now been addressed to ensure that this does not happen again.
We would like to apologise once again and we hope that you remain a valued customer.
Product: Product was delivered direct to customer. No further feedback given.