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Service: The order was placed as one single order. The three items were all delivered seperately by post at different days and timesOur response: Thank you for your feedback. Please accept my apologies that your order was not despatched as one consignment. I have checked the records for the 3 products ordered which show that 2 of the products were despatched in the same consignement on the 8th July as they were available immediately for despatch. The balance of your order was despatched 11th July.
I have amended your account so that stock items will ship complete for future orders (this would not include any items shipped direct from our vendors). Once again please accept my apologies for any inconvenience caused.